At Deventertainment Ventures Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from our online store.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Account login information
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support

We may also automatically collect certain technical information, including IP address, browser type, device information, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm payments and transactions
• Provide customer support
• Manage your account
• Send order confirmations and shipping updates
• Process returns, refunds, or exchanges
• Improve our website, products, and services
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements
• Send promotional communications where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment gateways. We do not ordinarily store your complete debit card, credit card, UPI, or banking credentials on our website.

Payment information is handled by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve user experience, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers, such as:

• Payment gateway providers
• Shipping and delivery partners
• Website hosting and technology providers
• Website analytics and security services
• Customer support or communication services

These parties receive only the information reasonably necessary to provide their services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights and the security of our website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, please contact us using the contact details provided on our website.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Deventertainment Ventures Private Limited
Email: office@deventertainment.in
Phone: 033 2499 9121
Address: 29B, Tower 4, South City Residential Complex, Jadavpur, Kolkata, West Bengal 700068